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June 2025

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AI Advantages in ITSM | What TBM 5.0 Brings to the Table

Leave a Comment / AI-powered Service Management, IT Financial Management, ITSM, Technology Business Management (TBM) / June 2, 2025

TBM 5.0 brings new ways to track AI within ITSM, improving cost clarity and service value reporting.

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AI-powered Service Management, IT Financial Management, ITSM, Technology Business Management (TBM)AI in ITSM, cost transparency, service catalogues, Service Management, tbm 5.0
AI Capabilities and Adoption Rates in Leading ITSM Tools

How AI is Enhancing IT Service Management

Leave a Comment / AI-powered Service Management, IT Service Management, ITSM / June 1, 2025

AI is reshaping IT Service Management. This post compares leading ITSM tools and their AI capabilities across core functions.

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AI-powered Service Management, IT Service Management, ITSMAI in ITSM, incident management, ITSM automation, ITSM tools, Knowledge Management, Service Management
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